Press Ganey Hosts Eighth Annual Community Day, Expanding Program Globally for the First Time with Forsta

SOUTH BEND, Indiana and BOSTON–(BUSINESS WIRE)–Ganey Pressrenowned leader in patient, member, employee and consumer experience across the healthcare ecosystem, held its eighth annual Community Day on August 3. For the first time, the event expanded globally and included employees from Forsta, one of the world’s leading providers of market research and customer experience (CX) technology and a recent addition to the Press Ganey organization. Together, more than 3,000 team members around the world have been involved in volunteer projects for their local communities.

In South Bend, Indiana, home of Press Ganey’s flagship office, 300 employees joined Press Ganey President and CEO Patrick Ryan and other leaders as they volunteered with long-time partners of the organization for over 35 years in the community. In more than 30 key hubs across the US and international markets, including Australia, Bosnia, Germany, India and the UK, thousands of Press Ganey and Forsta colleagues have reached out volunteers in service projects selected according to the greatest needs of local communities.

“I am overwhelmed with the commitment, dedication and passion our associates bring to this event every year, and this year was no exception,” said Ryan. “Corporate citizenship is not just a priority, but a core value in our organization, and we are grateful to see our collective organization donating over 9,000 hours of community service to more than 30 nonprofits and charities. where they live, work and play.”

Project highlights include:

  • Press teams Ganey and Forsta renovated parks, gardens, homes and community centers in South Bend, Indiana; London, England; Chicago, Ill.; Boston, MA; Bielefeld, Germany; San Diego, California; Leesburg, Virginia; Fort Worth, TX; Provo, Utah; Detroit, Michigan; Elkridge, Maryland; and more.

  • Colleagues also supported local hunger and food insecurity through food banks and shelters in Detroit, Michigan; Palm Beach, Florida; Nashville, TN; Houston, TX; Atlanta, Georgia; and Charlotte, North Carolina.

  • Remote employees conducted a virtual fundraiser of $5,000 for Ronald McDonald House Charities.

“I couldn’t be more proud that our Press Ganey and Forsta teams are working together to support their local communities around the world,” said Kyle Ferguson, CEO of Forsta. “There’s more to come as Forsta joins in this annual Press Ganey tradition of giving back.”

To learn more about Press Ganey and Forsta’s Community Day 2022 and to see photos, visit Ganey Press and Forsta on LinkedIn.

About Ganey Press

Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today, it offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities as part of its mission to reduce patient suffering and build the resilience of caregivers to improve the overall safety, quality and experience of care.

About Forsta

Forsta powers an experience and research technology platform that collects and analyzes data, and translates findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, helps organizations better understand the full human experiences (HX) of their audiences. Forsta is recognized as a leader in Gartner 2021® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com.

About Eleanor Blackburn

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