Teleperformance wins fourth consecutive Great Place to Work® award in China


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Regulatory news:

Teleperformance (Paris: TEP), a leading global group in digitally integrated business services, today announced that its award-winning operations in China have received the prestigious Best Workplaces in Greater China® award from Great Place to Work® (GPTW®) for the fourth consecutive time. year. Highlights of the independent workplace audit and evaluation of Teleperformance China employee surveys include very high scores in all measurement categories and especially in terms of credibility (92%), d fairness (92%), overall trust (91%) and camaraderie (91%).

Obtaining the GPTW® 2021 certification is a particularly remarkable distinction as only 38 companies in mainland China, Hong Kong and Taiwan have achieved this special status. In addition to working from home, Teleperformance operates six facilities and customer sites in mainland China in Beijing, Xi’an, Nanning, Kunming, Foshan and Shanghai.

“We are very happy to once again recognize Teleperformance in China as 2021 Great Place to Work®” noted Jose Bezanilla, CEO of Great Place to Work® China. “Our assessment asks employees how behaviors such as credibility, respect and fairness are expressed in the workplace, in order to assess the confidence they have in the organization for which they work, which is the most critical factor in creating a great place to work. Congratulations to the Teleperformance team in China! ”

Joseph Wai, Executive Chairman of Teleperformance China, commented : “On behalf of the leadership teams in China, I would like to take this opportunity to express our sincere gratitude to our employees! This year is the 15the anniversary of the establishment of Teleperformance in China. With your support, we have been certified for the fourth time Great Place to Work®. This confirms our determination to continue to build a more trustworthy, fairer, more user-friendly and more enterprising Teleperformance workplace! “

With employee well-being as a global priority, sixty separate national Teleperformance operations are currently independently recognized as Great Employers by third-party reviewers: Albania, Algeria, Argentina, Belarus, Bosnia and Herzegovina, Brazil, Canada, Chile , China, Colombia, Costa Rica, Czech Republic, Denmark, Dominican Republic, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Guyana, Honduras, India, Indonesia, Italy, Japan, Kenya, Kosovo, Lebanon , Lithuania, Madagascar, Malaysia, Mexico, Morocco, Netherlands, Nicaragua, Nigeria, North Macedonia, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, Spain, Suriname, Sweden, Switzerland, Thailand, Togo, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom and United States of America. This represents over 90% of Teleperformance’s global workforce.

Teleperformance Chairman and CEO Daniel Julien said: “We were very touched to have recently been recognized globally by Fortune and Great Place to Work® as one of the 25 Best Places to Work in the World ™ for 2021. Being a Great Place to Work wherever we operate is a priority. major world for our Group and me I am proud of the consistency that our Teleperformance team in China has demonstrated in terms of employee care, safety and well-being. Today, over 90% of Teleperformance staff worldwide work in independently certified large employer operations. This is important because it is directly based on feedback from over 183,000 of our employees who have rated Teleperformance as a caring, trustworthy and fair global employer.

ABOUT THE TELEPERFORMANCE GROUP

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA – Bloomberg: TEP FP), a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many sectors. It offers a One Office support services model combining three families of broad and high value-added solutions: customer experience management, back-office services and business process knowledge services. These end-to-end digital solutions ensure successful customer interaction and optimized business processes, anchored in a unique, comprehensive and high-tech approach. The more than 380,000 employees of the Group, based in 83 countries, each year support billions of connections in more than 265 languages ​​and more than 170 markets, in a common commitment to excellence as part of the process “Simpler, faster , safer “. This mission is supported by the use of reliable, flexible and intelligent technological solutions and the observance of the highest safety and quality standards in the industry, based on excellence in corporate social responsibility. In 2020, Teleperformance achieved consolidated revenue of € 5,732 million ($ 6.5 billion, based on € 1 = $ 1.14) and net profit of € 324 million.

Teleperformance shares are traded on the Euronext Paris market, compartment A, and are eligible for the deferred settlement service. They are part of the following indices: CAC 40, CAC Support Services, STOXX 600, S&P Europe 350 and MSCI Global Standard. In the area of ​​corporate social responsibility, the Teleperformance share is part of the Euronext Vigeo Eurozone 120 index, the FTSE4Good index and the Solactive Europe Corporate Social Responsibility index (formerly the Ethibel Sustainability Excellence Europe index) .

For more information: www.teleperformance.com Follow us on Twitter: @teleperformance

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