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Outstanding Employer Status is based on an independent audit of employee confidence
Teleperformance in Colombia has been recognized as GPTW® for the fifth consecutive year
Teleperformance achieves 91% credibility with its employees in Colombia
All independently assessed criteria (credibility, respect, fairness, camaraderie, pride and overall trust) scored above 85%
Over 90% of Teleperformance staff worldwide currently work in operations certified by a Best Employer independently
PARIS – (BUSINESS WIRE) – Regulatory news:
Teleperformance (Paris: TEP), a leading global group in digitally integrated business services, today announced that its award-winning operations in Colombia have been honored for the fifth time in a row with the prestigious Great Place to Work® award ( GPTW®). Highlights of Teleperformance Colombia’s evaluation scores include strong employee confidence in the company, with 91% of respondents citing Teleperformance as a credible and trustworthy employer. High scores, above 85%, were also achieved in all other assessment areas, including camaraderie (90%), pride (89%) and respect (86%).
This exceptional ranking is particularly significant as it is based directly on confidential and direct survey feedback from over 15,700 employees who participated in the GPTW® 2021 survey. In addition to working from home, Teleperformance hosts operations in 25 customer facilities and sites in Bogotá, Medellín, Barranquilla and Tunja.
As the world continues to face employment challenges and disruption due to the Covid-19 pandemic, obtaining GPTW® 2021 certification from Teleperformance in Colombia is an important step, especially under conditions of continuous locking.
“. Juan Carlos Carrillo Bedoya, Director of People’s Voice, GPTW® Colombia. “Our annual research represents more than 12 million employees from thousands of organizations of various sizes and industries, in more than 90 countries. Therefore, achieving certification for five consecutive years, based largely on feedback from their own employees, is an outstanding achievement. . We are very happy to recognize Teleperformance in Colombia as Great Place to Work® 2021. ”
Andrés Bernal Gutierrez, CEO Teleperformance MAR Region (Colombia, Guyana, Nicaragua, Peru), commented : “We are very proud of this independent Great Place to Work certification. A good workplace depends on the level of trust employees have in their leaders, the level of pride they have in their work, and the extent to which they value their colleagues. The best part about obtaining this certification is that it shows that we are on the right track, earning the trust of our team members and an ongoing commitment to our people to be a great organization. My gratitude goes to all of our amazing team members and the fantastic teamwork they have shown, especially during this very difficult time of the pandemic. “
With employee well-being as a global priority, 60 national Teleperformance operations are currently independently recognized as Excellent Employers by third-party reviewers: Albania, Algeria, Argentina, Belarus, Bosnia and Herzegovina, Brazil, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Dominican Republic, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Guyana, Honduras, India, Indonesia, Italy, Japan, Kenya, Kosovo, Lebanon, Lithuania, Madagascar, Malaysia, Mexico, Morocco, Netherlands, Nicaragua, Nigeria, North Macedonia, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, Spain, Suriname, Sweden, Switzerland, Thailand, Togo , Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom and United States of America. This represents more than 90% of Teleperformance’s global workforce.
Teleperformance Chairman and CEO Daniel Julien said: “The exceptional care, safety and well-being of employees are top priorities for our Group. We are satisfied with the findings of the independent audit and, in particular, the impartial endorsements of our own employees which still make us a Great Place to Work® in Colombia. Our goal is to be the number one employer of choice wherever we do business. Over 90% of all of our staff globally now work in certified operations independently from Top Employers in all geographies. This confirms that we are helping to set a strong, cross-industry benchmark in employee care for large global companies around the world. “
ABOUT THE TELEPERFORMANCE GROUP
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA – Bloomberg: TEP FP), a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many sectors. It offers a One Office support services model combining three families of broad and high value-added solutions: customer experience management, back-office services and business process knowledge services. These end-to-end digital solutions ensure successful customer interaction and optimized business processes, anchored in a unique, comprehensive and high-touch high-tech approach. The more than 380,000 employees of the Group, based in 83 countries, each year support billions of connections in more than 265 languages and more than 170 markets, in a common commitment to excellence as part of the process “Simpler, faster , safer “. This mission is supported by the use of reliable, flexible and intelligent technological solutions and the observance of the highest safety and quality standards in the industry, based on excellence in corporate social responsibility. In 2020, Teleperformance achieved consolidated revenue of € 5,732 million ($ 6.5 billion, based on € 1 = $ 1.14) and net profit of € 324 million.
Teleperformance shares are traded on the Euronext Paris market, compartment A, and are eligible for the deferred settlement service. They are part of the following indices: CAC 40, CAC Support Services, STOXX 600, S&P Europe 350 and MSCI Global Standard. In the area of corporate social responsibility, the Teleperformance share is part of the Euronext Vigeo Eurozone 120 index, the FTSE4Good index and the Solactive Europe Corporate Social Responsibility index (formerly the Ethibel Sustainability Excellence Europe index) .
For more information: www.teleperformance.com Follow us on Twitter: @teleperformance
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